An unexpected water bill can leave a household wondering when all that water was used. Mustang customers now have a way to look at consumption between bills, with hourly and daily usage information available through EyeOnWater following completion of the city’s smart-meter replacement project.
For residents and businesses, the service can help answer practical questions: Is water use higher than usual? Is water being used when no one expects it? What is happening at the property while everyone is away?
Spot changes worth checking
Daily totals make it easier to compare a busy weekend with a typical weekday. Hourly views provide a closer look at when consumption occurred.
A higher-use day might line up with watering the yard, doing extra laundry or having guests. Water use during hours when a household expects everything to be off could instead prompt a check for a running fixture or possible leak. The usage pattern is a starting point for investigating, not proof of the cause.
EyeOnWater also offers configurable leak alerts. Those alerts can flag a potential problem for attention, but they do not replace finding and addressing the source of unexpected use.
Keep an eye on the property while away
Remote monitoring lets customers review water use without being at home. Someone away on vacation, for example, can check whether consumption matches what they expected while the house was empty.
Businesses can use the same approach to review consumption outside operating hours. Scheduled watering or other planned uses matter when interpreting the numbers; unexpected activity is a reason to take a closer look, not automatically evidence of a leak.
See how changes affect consumption
Customers can also compare usage before and after changing a routine, such as adjusting a watering schedule. Looking across several comparable days can provide more useful context than judging a single high or low reading.
That information can help customers understand their water use alongside their utility bill. It is not a promise of lower charges or a dollar estimate of the next bill.
To begin using the service, customers need their City of Mustang utility-account information to create an EyeOnWater account. Once signed in, they can explore usage history and configure leak alerts.
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